All Basis products are fully supported. Our extended support network includes direct access to Account Management, upskilling sessions, training, upgrades and usergroup advice. Ask your Account Manager for details about our service plan.
If you require immediate assistance with any Basis
Supported product, please refer to your service plan
and call your key customer support number.
For any other enquiries, please use our live chat and our team will respond as soon as they receive your request.